Privacy Policy

Whenever we need to obtain information from you, we will always ask you to provide it to us voluntarily and expressly. Any data collected through website forms or other channels will be incorporated into IGSAM CREATIVE’s data-processing systems.

IGSAM CREATIVE will treat your data confidentially and solely for the purpose of providing the services you request, in full compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and with Law 34/2002 of 11 July, on Information Society Services and Electronic Commerce.

Who is responsible for processing your data?

  • Controller: Ignacio Sánchez Martín
  • Tax ID (NIF): 02650468V
  • Address: Calle Garajonay 1, Portal 6, Bajo B, 28701 San Sebastián de los Reyes, Madrid
  • Email: nacho.sanchez@igsamcreativo.com
  • Data Protection Officer contact: nacho.sanchez@igsamcreativo.com

All notices and communications between users and IGSAM CREATIVE will be deemed effective for all purposes when sent by postal mail or any of the other means listed above.

For what purposes do we process your personal data?

In IGSAM CREATIVE, we process the information you provide us fairly, lawfully, and transparently, in compliance with EU Regulation 2016/679 of 27 April and Spanish Law 3/2018 of 5 December on Data Protection and Digital Rights Guarantee.

If you are a CLIENT or SITE USER:

We will process the following categories of your personal data:

  • Identification data: name, surname, national ID, etc.
  • Contact details: email address, WhatsApp number, etc.
  • Bank details: account number, credit/debit card, etc.
  • Financial information for financing applications: payslips, documents demonstrating solvency, etc.
  • Other data: any additional information you provide in open forms or communications.

We process your data to:

  • Manage the services, information, commercial relationship, and/or products you request.
  • Send you communications of interest (with your prior consent).
  • Comply with the controller’s legal obligations.

If you are an EMPLOYEE or JOB APPLICANT:

We will process the following categories of your personal data:

  • Identification data: name, surname, national ID, etc.
  • Curriculum vitae details: education, work experience, hobbies, etc.
  • Contact details: email, WhatsApp.
  • Bank details: account number, account holder name, SEPA mandate.
  • Image: photograph.
  • Other data: any additional information you provide.

We process your data to:

  • Manage rights and obligations arising from the employment relationship.
  • Select and evaluate candidates.
  • Use, reproduce, or publish your image, name, and voice (with your consent).
  • Comply with the company’s legal obligations.

If you are a SUPPLIER to our company:

We will process the following categories of your personal data:

  • Identification data: name, surname, national ID, etc.
  • Contact details: email, WhatsApp.
  • Bank details: account number, invoicing information.
  • Other data: any additional information you provide.

We process your data to:

  • Handle administrative, accounting, and tax management.
  • Monitor and manage the commercial relationship.
  • Comply with the company’s legal obligations.

Are you obliged to provide your personal data?

IGSAM CREATIVE will only request the data strictly necessary to fulfill the purpose for which it is collected; if you do not provide it, we will be unable to supply the requested service.

How long will we retain your data?

Your personal data provided and obtained during our relationship will be kept for a maximum of five years from the last confirmation of interest, or as long as a legal requirement obliges us to retain it. In that case, data will be blocked and then deleted once no longer necessary.

What is the legal basis for processing your data?

Under Article 6.1 of Regulation (EU) 2016/679, the legal grounds for processing your data are one or more of the following:

  • You have given your consent for one or more specific purposes.
  • Processing is necessary to comply with a legal obligation applicable to the controller.
  • Processing is necessary for the legitimate interests pursued by the controller or a third party, provided these are not overridden by your rights and freedoms.

To whom will we disclose your data?

We may disclose your data to third parties when required by law.

IGSAM CREATIVE also works with service providers in areas such as administration, accounting, taxation, marketing, and human resources. All such relationships are governed by Article 28 of Regulation (EU) 2016/679. These providers will only access data strictly necessary to perform their services and will not retain it for other purposes.

What rights do you have when you provide us with your data?

Any data subject has the right to obtain confirmation as to whether or not IGSAM CREATIVE is processing their personal data.

Data subjects have the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.

In certain circumstances, data subjects may request the restriction of the processing of their data, in which case we will only retain it for the exercise or defense of legal claims. Users may also object to the processing of their data. IGSAM CREATIVE will stop processing the data except for compelling legitimate reasons or for the exercise or defense of legal claims.

Users may send a letter to IGSAM CREATIVE, at the address of the data controller, or by email at the address indicated in the header of this Policy, attaching a photocopy of their ID, at any time and free of charge, to:

  • Revoke the consents granted.
  • Confirm whether we are processing your personal data.
  • Access your personal data.
  • Rectify any inaccurate or incomplete data.
  • Erase your data when, among other reasons, it is no longer needed for the purposes collected.
  • Restrict processing under the conditions set out in the regulations.
  • Object to processing of your data.
  • Portability: receive your data in a structured, commonly used, machine-readable format.
  • Withdraw consent at any time (without affecting the lawfulness of processing based on consent before its withdrawal).
  • Contact the DPO of IGSAM CREATIVE.
  • Lodge a complaint with the Spanish Data Protection Agency (www.aepd.es) if you believe your rights have been infringed.

IGSAM CREATIVE adopts the corresponding security levels required by the aforementioned Personal Data Protection regulations and other applicable regulations. These security levels are mandatory for entities that access our information by virtue of a contractual relationship and/or the provision of services, pursuant to Article 28 of EU Regulation 2016/679 (GDPR).

However, it assumes no liability for damages resulting from alterations that third parties may cause to the user’s computer systems, electronic documents, or files.

Cookies may be used during the provision of website services. Cookies are physical files containing personal information stored on the user’s device. Users can configure their browser to prevent the creation of cookies or to be warned about them. Please review our cookie policy via the link found on this website.

If you choose to leave our website via links to websites not belonging to our entity, IGSAM CREATIVE will not be responsible for the privacy policies of those websites or for the cookies they may store on your computer.

Our email policy focuses on sending only communications that you have requested to receive.

If you prefer not to receive these messages by email, we will offer you the opportunity to exercise your right to cancel and opt out of receiving these messages, in accordance with the provisions of Title III, Article 22 of Law 34/2002 on Information Society Services and Electronic Commerce.

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